Return to Help Index| My Account | |
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| How do I create an account? | |
| 1) Click the "My Account / Order Status" link at the top right side of our site. 2) Enter your email address. 3) Select "I am a new customer". Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information. |
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| How do I edit my account information? | |
| Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information. | |
| How much is my shipping? | |
| We want to make shipping easy so we offer flat rates. Simply add items to your cart and proceed to the Checkout page where you will be offered a variety of Shipping Method choices and their prices. | |
| I forgot my password. | |
| Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password. | |
| How do I return my product? | |
| Please see our return policy. | |
| I received the wrong product. | |
| If you feel that you have received the wrong product, please contact us within 5 business days of receiving the product. | |
| What is your return policy? | |
| Please see our return policy. | |
| When will my order ship? | |
| We work hard to make sure that you are getting your products as soon as possible with a 24-48 hour turnaround time on most products. Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment. | |