Help | Acorn Sales Company, Inc | Richmond, Va
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Find quick answers to your questions below...
Stamp & Embosser Help
• Can I change the wording or image on my embosser?
• Does it matter what kind of paper I use?
• How big of an impression can the embossers make?
• How can I insure that my embossed image looks really crisp and clear?
• How do I re-ink my Flash Pre-Inked Stamp?
• How do I re-ink my Self-Inking Stamp?
• How exactly do embossers work?
• How To change the insert in your Desk Embossing Seal
• How To change the insert in your Pocket Embossing Seal
• How To unlock your Desk Embossing Seal
• How To Unlock Your Pocket Embossing Seal
• If I order an embosser that is designed for heavier weight paper, will I still be able to use it on regular stationery or gold foil labels?
• What are your dies made of?
• What cannot be embossed with our Acorn embossers?
• What is the difference between an embosser and a seal stamp?
• What is the difference between Regular Rubber, Self-Inking & Pre-Inked Stamps?
• What is the warranty on the embossers ?
• What shapes or sizes can I make my impression?
• What thickness of paper stock will my embosser be able to emboss ?
• What type of artwork do I need to make a quality embosser ?
• What type of gold foil seals should I use?
Order Status
• Has my order shipped?
• Can I make changes or cancel my order after it is placed?
• How do I track my order?
• My order never arrived.
• An item is missing from my shipment.
• How will I know that my order was processed successfully?
• How do I upload artwork, signatures or graphics?
My Account
• How do I create an account?
• How do I edit my account information?
• How much is my shipping?
• I forgot my password.
• How do I return my product?
• I received the wrong product.
• What is your return policy?
• When will my order ship?
International Shipping
• Do you ship to my country?
• What are my payment choices?
• When will my order ship and what are my shipping charges?
• What is the return policy?
Guarantees
• Free Digital Seal with Professional Stamp or Seal Purchase
• Professional Seal Guarantee
• Seal Guarantee
• Privacy Policy
• Security
Pricing and Billing
• How do I set up an account to be billed Net 30?
• Do I have to pay sales tax?
• I have a question on my charges.
• I need a copy of my receipt/invoice.
• When will my credit appear on my account?
• When will my credit card be charged?
Buyer's Guide
• How do I find my product?
• How do I navigate the site?
• How do I use a coupon?
Additional Support
• How do I contact you?