Tax Exempt Orders

We are unable to issue credits after an order is submitted, please read below and submit the documentation before placing your order.

If you are a resident outside the state of Virginia and California (both your billing/shipping info) or if you are a Virginia or California Resident and are taxable you do not need to do anything.

For Virginia and California organizations who are for qualified tax exempt for purchases, you must set up an account online first, then email with your tax form and the email address tied to the new account. Once we review and verify this information, we can change your account type over to tax exempt where you will not be charged tax. We will also reply to let you know when this has been completed.

We apologize for any inconvenience this may cause; however, this is a one-step process which once you are setup as nontaxable each order you place afterwards will be tax exempt as long as you are logged in to your account.

We are only charging sales tax for those who are in Virginia and California. If you in Virginia and California and are tax-exempt organization, you should have paperwork from the state showing that you are not required to pay sales tax. If you feel that you are tax exempt but do not have this paperwork, please contact your billing office or your state tax agency to locate these forms first.

Any purchase typically subject to sales tax that is intended for the sole use of a qualified organization (see above) can qualify as tax exempt.

We are unable to issue credits after an order is submitted, please read below, and submit the documentation before placing your order. For Virginia and California organizations who are for qualified tax exempt for purchases, you must set up an account online first, then email with your tax form and the email address tied to the new account. Once we review and verify this information, we can change your account type over to tax exempt where you will not be charged tax. We will also reply to let you know when this has been completed.

You email with your tax form and the email address tied to the new account to cs@acornsales.com.